Navitanic Global (OPC) Private Limited
Website: https://navitanicglobal.store
Email: navitanicglobalopcpvt25@gamil.com
Phone: 89059 34119

Effective Date: [Insert Date]

We at Navitanic Global are committed to delivering high-quality masalas, pulses, dry fruits, flour, and edible oils to our valued customers. We understand that occasionally you may need to return a product. Please review our return and refund policy below.

1. Returns Eligibility

  • Products can be returned only if they are damaged, expired, or incorrectly delivered.
  • Return requests must be initiated within 48 hours of product delivery.
  • Items must be unused, in original packaging, and accompanied by proof of purchase.

2. Non-Returnable Items

  • Perishable goods such as opened food packets or items with broken seals.
  • Items returned after the 48-hour window.
  • Products that are damaged due to misuse or negligence.

3. How to Request a Return

To request a return:

  • Email us at navitanicglobalopcpvt25@gamil.com with your order ID, a description of the issue, and images if applicable.
  • Alternatively, call our customer care at 89059 34119.

We will evaluate your request and notify you if it is approved. If accepted, we will arrange a pickup or ask you to send the item to our address.

4. Refund Process

  • Once your return is received and verified, we will initiate your refund.
  • Refunds will be credited to your original payment method within 4–5 business working days.
  • In case of COD (Cash on Delivery) orders, refunds will be processed via bank transfer after collecting necessary details.

5. Cancellation Policy

  • Orders can be canceled within 1 hour of placing them or before dispatch.
  • To cancel, contact us immediately via email or phone.

6. Contact Information

Navitanic Global (OPC) Private Limited
No.3024, First Floor, 5th Main Road,
Nagasandra Main Road, BSK 2nd Stage,
Bangalore – 560070
📧 navitanicglobalopcpvt25@gamil.com
📞 89059 34119